Privacy Policy

This Privacy Policy explains how Inova Interactive (“Inova”, “we”, “us”, or “our”) collects, uses, and shares information when you visit https://www.inovainteractive.com, contact us, or interact with our advertising. By using our website or submitting a form, you agree to this policy.

Information we collect

We collect information you give us and information collected automatically.

Information you provide

• Contact details such as your name, business name, phone number, and email address.
• Details about your business, trade, and what services you're interested in.
• Any message or information you include in a form, email, call, or text.

Information collected automatically

• Device and browser information, IP address, and general location.
• Pages visited, time on site, referring source, and how you interact with the site.
• Data collected through cookies and similar technologies (see “Cookies & tracking” below).

How we use your information

• To respond to your inquiry, provide quotes, and deliver our services.
• To contact you by phone, text (SMS), or email about your request.
• To improve our website, marketing, and services.
• To measure and optimize advertising campaigns.
• To comply with legal obligations and prevent fraud or abuse.

Cookies & tracking technologies

We and our partners use cookies, pixels, tags, and similar technologies to understand how visitors use our site and to deliver and measure advertising. This includes tools such as Google Analytics, the Google Ads conversion tag, and the Meta (Facebook/Instagram) Pixel. You can control cookies through your browser settings; disabling them may affect how the site works.

Advertising: Google & Meta

We advertise on Google (including Google Ads and Local Service Ads) and Meta platforms (Facebook and Instagram). To do this, we may use conversion tracking and remarketing technologies that collect information about your interactions with our site and ads.

• Google Ads & remarketing: third-party vendors, including Google, may show our ads on sites across the internet and use cookies to serve ads based on your prior visits. You can opt out of personalized Google ads at Google Ads Settings.
• Meta Pixel & Custom Audiences: we may use the Meta Pixel to measure ad performance and to build audiences for Facebook and Instagram ads. You can manage your ad preferences in your Facebook and Instagram settings.
• Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can learn more and opt out of interest-based advertising through the Digital Advertising Alliance and the Network Advertising Initiative.

SMS / text messaging

If you provide your phone number and consent, we may contact you by text message about your inquiry. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP, or reply HELP for help. Consent to receive texts is not a condition of purchasing any service. We do not sell or share mobile phone numbers or SMS consent with third parties for their own marketing.

How we share information

We do not sell your personal information. We may share it with:

• Service providers who help us operate (e.g., hosting, CRM, email/SMS delivery, analytics, and advertising platforms) under appropriate confidentiality obligations.
• Advertising and analytics partners as described above.
• Authorities when required by law, or to protect our rights and safety.
• A successor entity in connection with a merger, acquisition, or sale of assets.

Data retention

We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When it's no longer needed, we delete or anonymize it.

Your rights & choices

• Request access to, correction of, or deletion of your personal information.
• Opt out of marketing emails (use the unsubscribe link) or texts (reply STOP).
• Opt out of personalized advertising through the links above.
• Depending on where you live (e.g., California/CPRA or other jurisdictions), you may have additional rights. Contact us to exercise them.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Third-party links

Our site may link to third-party websites we don't control. Their privacy practices are their own — please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. We'll revise the “effective date” above and, where appropriate, provide additional notice.

Contact us

Questions about this policy or your data? Reach us at hello@inovainteractive.com or (786) 555-0142. You can also contact us here.

This policy is provided for general informational purposes and isn't legal advice. For requirements specific to your business and jurisdiction, consult a qualified attorney.